Author Topic: Reported problems Installing MazeCreator - InstallShield  (Read 259 times)

Maze Creator

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Reported problems Installing MazeCreator - InstallShield
« on: December 13, 2019, 01:41:25 am »
There has been a report of a problem installing FreeMazeCreator that may affect many other users/testers of the MazeCreator product line.  The issue results in a newly loaded/purchased computer system that doesn't contain the ISScript10 files.  It looks like InstallShield has moved the download location for the MSI file to install these scripts impacting the MazeCreator Installshield setup of the applications.

We are looking into a temporary solution, looks like it is time to move away from InstallShield and we will be investigation a new process.  Once a solution has been established, the instructions will be posted in this thread.

The error presented during installation will have this text in a dialog box:

"InstallShield

An error occurred while downloading the file
http://www.installengine.com/cert03/isengine/ISScript10.Msi.  What
would you like to do?"

You are then presented with a "Retry" and "Cancel" option.  Retry will not work so you will need to cancel the installation.

-MazeCreator

Maze Creator

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Re: Reported problems Installing MazeCreator - InstallShield
« Reply #1 on: December 13, 2019, 02:33:26 am »
This maybe a FreeMazeCreator issue only.

Maze Creator

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Re: Reported problems Installing MazeCreator - InstallShield
« Reply #2 on: December 13, 2019, 03:56:10 am »
This appears to be a FreeMazeCreator issue only.  You can try to manual install the ISScripts might need both:
http://support.installshield.com/kb/files/Q108158/IsScript101.zip
http://support.installshield.com/kb/files/Q108158/IsScript10.zip

It is likely MazeCreator will retire the FreeMazeCreator version for the time being.